Kompost Kingdom

Kompost Kindgom is a mobile app that aims to gamify and incentivize the process of composting in order to help combat food waste. This was the first project I did for the UX Design Bootcamp I completed in 2023.

Overview

Client

Brainstation

Role

UX/UI Designer

Team

5-Person team

Platform

Mobile iOS

Duration

10 days (2023)

The Story
This was the first project my cohort completed during my the UX Diploma I completed at Brainstation. It was an introduction to the Design Thinking process and gave us a taste of how to create an insightful and impactful solution to a real world problem based on users' needs, pain points, motivations and behaviours.
Problem Space
  • Nearly half of all fruit and vegetables produced globally are wasted each year.
  • Developed countries waste around 670M tonnes of food per year with the cost of food losses and waste coming to approximately $680B.
  • Annual consumer waste ranges from 95-115 kg in Europe and North America (per capita).
Initial How Might We Question
How might we help individuals or organizations reduce their food waste using digital technology?

Our Process

🔍
Research & Ideate
Research & Ideate

We conducted secondary researched, narrowed down our target demographic, and developed an initial solution for them.

✏️
Pivot & Design
Pivot & Design

After conducting user interviews, we completely pivoted based on insights and developed a prototype for a better solution.

💎
Test & Refine
Test & Refine

We tested the prototype with 5 users and refined the solution based on gathered insights and feedback.

🔍

RESEARCH & IDEATE

We conducted secondary research to better understand the problem and how to tackle it. Below are our most pertinent findings.

We conducted secondary research to better understand the problem and how to tackle it. Below are our most pertinent findings.

3

major sources of food waste:

  1. Retail Businesses

  2. Restaurants and Institutions

  3. Housholds

40-50%

of food waste happens at the consumer level, making households responsible for the largest portion of all food waste.

5

major contributions to household food waste:

  1. Food Spoilage

  2. Over-Preparing

  3. Data Label Confusion

  4. Overbuying

  5. Poor Planning

We decided to focus on households because they were the largest contributors to food waste and what we had the most experience with. With more focused research, we discovered the following:

We decided to focus on households because they were the largest contributors to food waste and what we had the most experience with. With more focused research, we discovered the following:

Single-person households waste around 40% more food per capita compared to larger households.
Single-person households waste around 40% more food per capita compared to larger households.
Single-person households tend to have higher per capita food waste. Smaller households have a higher propensity for discarding food.
Single-person households tend to have higher per capita food waste. Smaller households have a higher propensity for discarding food.
Smaller housholds, including single-person households, exhibit less efficient food consumption behaviours, leading to increased waste.
Smaller housholds, including single-person households, exhibit less efficient food consumption behaviours, leading to increased waste.

Based on our research, we determined single-person households simply had too much food, so we developed this more focused HMW question to guide our thinking:

Based on our research, we determined single-person households simply had too much food, so we developed this more focused HMW question to guide our thinking:

2nd How Might We Question
"How might we help single-person households optimize planning and buying groceries in order to reduce food waste resulting from surplus?

We couldn't help but quickly start ideating, and during one of our brainstorming sessions we came up with this initial solution:

We couldn't help but quickly start ideating, and during one of our brainstorming sessions we came up with this initial solution:

Initial Solution: Single Serve

Main Features:

  1. Allow users to list the number of meals/servings they want for a specific time period.

  2. Integrate with inventories of retailers to provide grocery lists that consider food packaging and exact amounts of potential ingredients.

  3. Provide a list of recipes based on grocery list and meal period to use up all groceries.

Main Features:

  1. Allow users to list the number of meals/servings they want for a specific time period.

  2. Integrate with inventories of retailers to provide grocery lists that consider food packaging and exact amounts of potential ingredients.

  3. Provide a list of recipes based on grocery list and meal period to use up all groceries.

Main Features:

  1. Allow users to list the number of meals/servings they want for a specific time period.

  2. Integrate with inventories of retailers to provide grocery lists that consider food packaging and exact amounts of potential ingredients.

  3. Provide a list of recipes based on grocery list and meal period to use up all groceries.

Main Sources of Food Waste Addressed

  1. Overbuying

  2. Poor planning

Main Sources of Food Waste Addressed

  1. Overbuying

  2. Poor planning

Main Sources of Food Waste Addressed

  1. Overbuying

  2. Poor planning

The main assumption this solution was based on was that the main reason single-person households generated so much food waste was because of poor planning and inevitable bulk buying.

The main assumption this solution was based on was that the main reason single-person households generated so much food waste was because of poor planning and inevitable bulk buying.

✏️

PIVOT & DESIGN

We conducted user interviews to validate (or in this case invalidate) our assumptions

We conducted user interviews to validate (or in this case invalidate) our assumptions

5 user interviews

with participants ages 25-35 living alone in Toronto.

Insight 1

Oftentimes, people living alone don’t meal plan at all. They often do groceries on a day-to-day basis based on what they’re feeling, and they also often eat out.

Insight 2

Even when people living alone do plan their groceries, they often don’t end up using what they’ve planned to use due to laziness and/or lack of time.

Insight 3

Most people end up throwing out fresh produce (e.g. fruits/vegetables) and/or things they’ve bought in bulk but haven’t used (e.g. yogurt).

Insight 4

People dislike the feeling of wasting food because it feels like they’re also wasting money

Based on these new insights, we saw that our initial solution, which focused on planning meals and groceries, wouldn't be that useful for our target users, who either didn't even want to plan their meals or didn't stick to plans.


Knowing that leftover food for single-person household was basically inevitable, we broadened our How Might We question and developed a persona to guide the direction of a new solution.

Based on these new insights, we saw that our initial solution, which focused on planning meals and groceries, wouldn't be that useful for our target users, who either didn't even want to plan their meals or didn't stick to plans.


Knowing that leftover food for single-person household was basically inevitable, we broadened our How Might We question and developed a persona to guide the direction of a new solution.

Final HMW Question
How might we help single-person households manage or prevent leftover food in order to reduce food waste?

We were encouraged to practice out of the box thinking and so developed our revised and arguably more innovative solution:

We were encouraged to practice out of the box thinking and so developed our revised and arguably more innovative solution:

Kompost Kingdom

Main Features:

  1. Works with a smart "Kompost bin" that can be registered and paired with the app.

  2. Track the progress of Kompost Bin in app.

  3. When Kompost Bin is full, a new Kompal hatches in the app, earning you Kompoints (reward points).

  4. Schedule your bin for pickup and handlers will empty it and deliver compost where needed,

  5. Use Kompoints towards your next batch of groceries or with participating retailers.

Main Features:

  1. Works with a smart "Kompost bin" that can be registered and paired with the app.

  2. Track the progress of Kompost Bin in app.

  3. When Kompost Bin is full, a new Kompal hatches in the app, earning you Kompoints (reward points).

  4. Schedule your bin for pickup and handlers will empty it and deliver compost where needed,

  5. Use Kompoints towards your next batch of groceries or with participating retailers.

Main Features:

  1. Works with a smart "Kompost bin" that can be registered and paired with the app.

  2. Track the progress of Kompost Bin in app.

  3. When Kompost Bin is full, a new Kompal hatches in the app, earning you Kompoints (reward points).

  4. Schedule your bin for pickup and handlers will empty it and deliver compost where needed,

  5. Use Kompoints towards your next batch of groceries or with participating retailers.

Main Sources of Food Waste Addressed

  1. Food Spoilage

  2. Over-Preparing

  3. Overbuying

  4. Poor Planning

Main Sources of Food Waste Addressed

  1. Food Spoilage

  2. Over-Preparing

  3. Overbuying

  4. Poor Planning

Main Sources of Food Waste Addressed

  1. Food Spoilage

  2. Over-Preparing

  3. Overbuying

  4. Poor Planning

User Pain Points Considered


  1. Meal Planning: Single-person households don’t often meal plan due to lack of time and/or energy, and even when they do they still often end up generating food waste. This solution doesn’t require meal planning and allows users to reroute leftovers or food waste in a fun and rewarding way.


  2. Wasting Money: People really dislike the feeling of wasting money that comes with wasting food or groceries they’ve spent money on. This solution allows them to earn rewards for their leftover food or groceries, reducing the feeling that their money is going to waste.

User Pain Points Considered:


  1. Meal Planning: Single-person households don’t often meal plan due to lack of time and/or energy, and even when they do they still often end up generating food waste. This solution doesn’t require meal planning and allows users to reroute leftovers or food waste in a fun and rewarding way.


  2. Wasting Money: People really dislike the feeling of wasting money that comes with wasting food or groceries they’ve spent money on. This solution allows them to earn rewards for their leftover food or groceries, reducing the feeling that their money is going to waste.

Having settled on a solution, we sketched the screens and then created a very rudimentary Inspiration Board and Style Guide to help develop a Hi-Fidelity prototype.

Having settled on a solution, we sketched the screens and then created a very rudimentary Inspiration Board and Style Guide to help develop a Hi-Fidelity prototype.

Lo to Hi Fidelity

Lo to Hi Fidelity

Hi-Fidelity Screens

Hi-Fidelity Screens

💎

TEST & REFINE

We conducted usability tests with 5 users who revealed 3 major issues:

We conducted usability tests with 5 users who revealed 3 major issues:

  1. The "How it Works" section was too busy.
  1. Lack of back buttons throughout made it difficult to navigate.
  1. Nav bar icons were confusing.

We iterated our designs based on the feedback.

We iterated our designs based on the feedback.

FINAL SCREENS

TAKEAWAYS

Next Steps
Additional Functionality

We would want to build out additional functionality for the app, including the ability to earn kompoints by having your kompals play with your friends' kompals, as well as by playing educational games with your kompals that teach you more about food waste and other environmental issues.

Social Media Integration

We would like to integrate the app with already existing social media platforms so users can share updates on their kompals, earnings, and savings and spread the word.

Success Measures

To measure success, we sould track the number of app downloads and the number of kompost bIns purchased in each active geography. It would also be good to determine whether or not there is a drop in average food waste in locations with high user activity.

Key Learnings
Don't Get Attached

While it's alright to start ideating solutions early in the process, we learned that it's important to not get too committed to one specific solution. We made the mistake of focusing on one solution too early on, ending up tailoring our approach to the rest of the design process to it, only to later realize the solution didn't necessarily serve our users. Thankfully, we used insights gained from user research to come with a more innovative and impactful solution that addressed their lived realities and problems.

The Imortance of Knowing Your User

User Interviews were really the pivotal piece of the process for this specific project, and showed us how important it is to engage with your users instead of developing a solution based solely on our own discovery research and assumptions. Our user interviews gave us valuable insight that completely changed the trajectory of our solution to be more useful to them.

Be Flexible

We learned that the design process is one of constant learning, experimentation, implementation and iteration. It would've been easy to continue with our original solution idea even though it wasn't necessarily the best for our users, but by being flexible and adaptable, we were able to come up with something much more innovative and useful.

2024 All rights researved

Thanks for dropping by!

2024 All rights researved

Thanks for dropping by!

2024 All rights researved

Thanks for dropping by!